Unfortunately extensions are not possible because courses are scheduled with facilitators, and courses reset after completion ready for the next start date.

No.  Once a course finishes you will be automatically un-enrolled.  After this point you will no longer be able gain access to the course materials.

No, this is not possible, so please choose your course start date carefully.  Note that courses run multiple times each year.

In exceptional circumstances a date transfer may be possible.  You should contact helpdesk[at]hrdnz.com with your request.

You will be sent the course enrollment key by your course facilitator a few days before the course start date.  Please do not ask the Helpdesk to issue an enrollment key, only the course facilitator(s) can do this.

You will it be given a course enrolment key until:

• You have registered for a course
• You have been invoiced
• Your payment has been received

Once you have registered for a course an invoice will be generated and sent to you via email

On the Front Page of the site there is a "Register Now" link - it's an image on the left hand side.  The link is also available as "Register for a course" as an option under the 'Course outlines' menu.

Payment is required for all courses before the start date.

We send course joining instructions a few days before the course start date so if you have not been invoiced and paid before this it can delay your start, or even mean you are moved to a later start date.  Plan ahead !  Our courses have limits on number of participants so register early to ensure you secure your place.

Once you have started a course, erolment keys are posted in the Announcements Forum (and automatically emailed to you).

You cannot get an enrolment key for any course unless you are first registered and paid for the course.

Please do not email Helpdesk for enrolment keys, only course Facilitators provide these.

No, this is not possible, so please choose your course start date carefully.  Note that courses run multiple times each year.

In exceptional circumstances a date transfer may be possible.  You should contact helpdesk[at]hrdnz.com with your request.

Yes, absolutely !  It doesn't matter what type of computer you are using - Windows, Mac, Linux, ... the most important thing is that you have an up-to-date browser.  We highly recommend Firefox and Chrome, and for Mac Safari is good.  Internet Explorer sometimes has issues with Moodle, and you can avoid these by using one of the recommended browsers above

Once you register we will send an invoice to you via email.

This will usually be a $USD invoice that can be paid using one of the major Credit Cards.

Invoices available in Euro on request.

We also provide our international bank details for direct bank credit.

Once your course starts you will have access to course Forums where you can make posts and get help from your course facilitators (and possibly other participants!)

If you require help before you are enrolled in a course, you should email the Helpdesk - helpdesk[at]hrdnz.com

MoodleBites courses are designed to be highly-accessible by a variety of devices, including mobile devices.  However, as a general rule you will need to use a Desktop or Laptop computer.  It is of course possible to use Tablets and Smartphones to access Forums, view Grades, etc.  However, as these courses are for Teachers / Designers / Administrators / Developers you will need to use a full personal computer for many parts of the course. 

It is possible to re-take a course later, and this can often be discounted by 50% (excluding MCCC).

MoodleBites is the site used by HRDNZ (certified Moodle Partner since 2006) for our online courses.

You have 3 attempts to pass each end of week quiz.
Note that there is an enforced delay between each attempt.

Your assigned MEC facilitator-assessor is the only person who can provide you with MEC support (not Helpdesk).