Refunds are not possible with MoodleBites online courses.

The onus is on you to select a course and start date that will work for you. Please do not register or pay for courses unless you are sure you can complete.

In exceptional circumstances you may not be able to complete your chosen course (perhaps for reasons beyond your control).

In this situation you have three options:

• Transfer your start date to a later course. Email Helpdesk - helpdesk[AT]hrdnz.com and we will do our best to arrange a transfer.
• Transfer to a different course. Contact the Helpdesk and we can usually transfer you to a different course (an additional fee may be required if the new course is a higher cost).
• Substitute a different person - usually this will be a colleague from your organisation.